THE ORANGE FAIL SAGA
I thought i’d post the mailing address that i have been recommended using. The lovely staff member i spoke to y’day told me that the systems is a biut pants and in order to really get somewhere i should try this address:
Compliance Team,
Astral House,
Orange PLC,
Senhouse Road,
Lingfield Way,
Darlington,
County Durham,
DL1 4YG.
So, if you have had any bad Orange experiences i suggest you write to them.
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The conclusion of y’days call was that i am being sent a “refurbished” replacment handset. Great! I wonder howe many of these i’ll have to get through before it gets really stupid.
I’m going to play both fields until i get rid of this total-piece-of-crap phone.
Some interesting info in the mean time:
- Trade Descriptions Act 1968
- http://en.wikipedia.org/wiki/Trade_Descriptions_Act_1968
- http://www.opsi.gov.uk/Acts/acts1968/PDF/ukpga_19680029_en.pdf
