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January 2011

Ten Years with Orange

By FAIL 2 Comments

This morning I received the above text message.


I’m speechless.

I’m struggling with how to react.

I decided to read the terms which made me almost lol with great volume in the office (…I stipulate almost as it really wasn’t that emotional an event):

£5 free credit terms and conditions
1. This offer is available to selected Orange Pay Monthly personal customers at the invitation of Orange.
2. To accept the offer you need to text YES to the number provided by midnight on the date advised on your invitation message.
3. The credit will be added to your account within 24 hrs and you will be notified by text when it has been set up and is ready to use.
4. The credit will be put toward any billable event on the mobile bill (eg, calls, texts or data usage), except monthly line rental.
5.    The credit is valid for 6 months.    Any credit not used by that date will expire.
6. If the customer’s mobile contract is terminated before the anniversary credit is fully consumed then any remaining balance will expire.
7. Orange reserves the right to amend, vary or cancel these terms and conditions or to withdraw this offer at any time after giving reasonable notice.
8. Service is subject to the Standard Terms and Conditions for the Supply of Orange Network Services, a copy of which can also be found at the back of your Orange phone User Guide. Where there is any inconsistency between these Terms and Conditions and the Terms and Conditions for the Supply of the Orange Network Services, the latter will prevail.

This is my knee-jerk response:

and it reminds me of The Orange Fail Saga which can be found when you search for “Orange” on this site.

I’m left wondering whether in point 2 if I’ll be charged for that text message.

I’m left wondering after in point 4 what i will use this for.

I’m left wondering after point 6 why the valid duration limit?

Should I be grateful for such a generous gift or should I be outraged by such a skimpy pathetic attempt at a reward policy?

I don’t want to be an ungrateful plonker who is moaning about this but it kinda feels like seeing someone sneezing in to their hand and then receiving a wet handshake.

I asked my colleagues and friends what they would have expected from a mobile phone company after 10 years of service:

  • 4 said that one should have any handset upgrade for free
  • Free cinema tickets
  • 1 suggested a free meal at a choice of leading restaurants
  • 2 said that one should receive one month free contract
  • 1 suggested 6 months free insurance

I kind of want them to take it back.

This is one of those experiences that has left a really nasty sour taste in my mouth.

Thank you Orange for yet again unbelievably smashing all hope I had for you being a really great organization. My expectations have truly been swiped from under my feet and i find myself yet again in a state if dismal free fall.

If I was a Dragon, at this stage I’d be saying “I’m out!”

So how should i move forward?

What do you think i should do?

What is She? – POTD

By Photos, Via Phone One Comment

She sits in the corner behind the chest of drawers.

She is neglected.

She is scarred.

She is falling apart.

She is held together with gaffer tape.

She never stays in tune.

She never gets played.

But I love her.

Photo of the day

By Via Phone No Comments

So we haven’t put our Christmas tree away yet. We’ve been really busy with so much on…..

…OK so that’s a complete lie. We have just been plain lazy.

Anyway, it has a widget at the bottom that spins to give the contouring light to the fiber optic threads. It’s really quite pretty for a cheap-as-chips tree.

This is a shot of it’s base.

Photo of the day – Loo Long Exposure

By Photos One Comment

Three words that rarely belong together.

After an epic cleaning of the bathroom I had a few mins to wait before our Chinese take-away arrived so i took this.

There were a few ideas in this.

I love long exposure shots of phosphorous-orange city skies.

I love that there is a reflection on the wall of the tree branches.

I love that there is a glowing reflection of the candle on the wall.

Reflection of the candle in the mirror?!?!?! – Clichéd yes, Yummy Yes!

I love the movement of the branches.

Lots to love!


The set up.

Photo of the day

By Photos No Comments

So I tried work today.

When i woke up i was feeling about 90% so i thought I’d give it a go.

I got to work and we had a 2 hour meeting which was great but i felt my energy levels plummet.

I then had a lunch time meeting which again was great but when it was over i was spent.

I came home feeling physically bleh.

If only my body matched my mind.

I feel great in spirit just poor in body.

Photo of the day

By Via Phone No Comments

I’ve been off work for 2 days and this eve i was feeling a little better. So I cooked dinner for my wife.

I cooked fajitas.

They were yummy.

While cooking i set the camera up to grab this shot.

Photo of the day – feeling the lurgy

By Via Phone 2 Comments

Am in bed feeling horrible.

Chest feels like someones sitting on it. Throat feels like I’m trying to swallow a melon. Head is throbbing with a rhythm similar to what you think it might feel like to live on a submarine or in the bowels of a large shipping tanker. Tiredness level: Maximum.

Regretting getting out of bed to set camera to take this pic. Glad to be in bed – time to back to sleep.


Best response to a bad comment ever….

By I Laughed, Video No Comments

A 13 Year old missed the point of a simple flash game that was designed to be epically bad. A fellow player of the game, who happened to be a voice over artist then laid down a voice over track which was subsequently animated to. This video is the result of trolling! FTW